All products shipped using USPS Priority Mail Insured or 1st Class Mail if under 16oz. Orders under $100 and over 1 pound may ship using USPS Parcel Select.
Domestic shipping normally takes 3-5 business days within the US. International shipping normally takes 15 days but can take as long as 60 days due to customs delays.
If your package is lost in transit, or delayed for more than 15 Days, please contact us through the contact page.
Shipping is Discreet as is the Billing for your Orders. Please read your receipt post purchase so you understand how your purchase will appear on your credit/debit card and package.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations, please check your local laws to be sure prior to ordering.
No Opened & Used Returns are accepted due to the nature of the products we sell. Return policy is 14 Days, no questions asked on unused products. Email us to arrange Return Merchandise Authorization (RMA). Customer is responsible for return shipping fees and initial shipping fees will not be refunded, only the goods purchased.
You may return any new, unopened and unused items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). There are no returns for anything we sell on our Clearance Page.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
All manufacturer's warranty issues should be handled directly with the manufacturer.
Interested in ordering from outside the US?
Email us or use the contact button in the upper right. Tell us exactly what you'd like to order, please share your shipping address and we'll get back to you with the most affordable shipping options and methods of payment available to expedite your order.
Need to pay through methods not listed on 420EDC?
Contact us, we have several methods in which we can bill you for whatever you'd like to purchase.
Thank you in advance for your support of 420EDC!